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AI Powered WhatsApp Customer Service System

Automate customer conversations on WhatsApp with conversational AI that answers instantly, personalizes responses, and scales support 24/7 while reducing load on human agents.

24/7
Instant Support
60%
Fewer Tickets to Agents
Personalized
Account-Level Responses
Real-time
Insights & Metrics

Key Features

AI Conversation Engine

Handles all customer queries on WhatsApp automatically using conversational AI, with instant, friendly responses 24/7.

Deep System Integration

Connects directly to CRM, ERP, and order systems to answer questions about products, pricing, policies, and orders.

Personalized Answers

Uses account-level data such as past orders, tickets, and preferences to respond with highly personalized answers.

AI + Human Handover

Supports seamless transfer to human agents in the same WhatsApp thread for complex or sensitive cases.

Massive Scalability

Handles thousands of parallel conversations with consistent quality, tone, and response time.

Proactive Engagement

Sends order updates, reminders, cross-sell offers, and feedback requests to turn WhatsApp into a revenue channel.

Simple 4-Step Experience

1

Customer Messages

Customer sends a question on WhatsApp.

2

AI Understands

AI reads the message and context from your systems.

3

Instant Reply

Customer receives an accurate, personalized answer.

4

Escalate When Needed

Complex cases are handed to a human agent seamlessly.

Transform Your WhatsApp Support

Get a free demo and see how AI can handle your WhatsApp customer service end‑to‑end while your team focuses on high‑value work.

Request a Demo